Co-founder & CEO

Bram Haenraets

Bram Haenraets

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Bram Haenraets

Bram Haenraets

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Bram Haenraets

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2025 Hotel Tech Budgeting Guide

2025 Hotel Tech Budgeting Guide

Cut Hotel Costs with AI

Cut Hotel Costs with AI

Mobile Check-in For Hotels

Mobile Check-in For Hotels

AI Impact Across 6 Hospitality Verticals

AI Impact Across 6 Hospitality Verticals

5 Key Hotel Areas Impacted by AI

5 Key Hotel Areas Impacted by AI

8 Types of Hotel Concierge Software

8 Types of Hotel Concierge Software

Enhancing Guest Communication in Holiday Parks: 10 Essential Tips

Enhancing Guest Communication in Holiday Parks: 10 Essential Tips

Elevating Guest Communication in Luxury Hotels: 10 Expert Tips

Elevating Guest Communication in Luxury Hotels: 10 Expert Tips

Enhancing Guest Communication in Business Hotels: 10 Essential Tips

Enhancing Guest Communication in Business Hotels: 10 Essential Tips

10 Upselling Ideas for Holiday Parks

10 Upselling Ideas for Holiday Parks

10 Upselling Ideas for Luxury Hotels

10 Upselling Ideas for Luxury Hotels

10 Upselling Ideas for Business Hotels

10 Upselling Ideas for Business Hotels

10 use cases of AI chatbots in hotels

10 use cases of AI chatbots in hotels

Hotel AI chatbots and Guest Satisfaction

Hotel AI chatbots and Guest Satisfaction

Top 10 OTAs for Hotels

Top 10 OTAs for Hotels

How AI Can Boost Guest Loyalty

How AI Can Boost Guest Loyalty

Viqal integration with Oracle OPERA OHIP PMS

Viqal integration with Oracle OPERA OHIP PMS

Top 10 Pre-arrival Hotel Guest Inquiries

Top 10 Pre-arrival Hotel Guest Inquiries

Concierge Chatbot for Hotels

Concierge Chatbot for Hotels

Top 10 AI Concierge hotel operations

Top 10 AI Concierge hotel operations

Express Checkout for Hotels

Express Checkout for Hotels

Upselling for Hotels

Upselling for Hotels

Top 15 Self Service Hotel Amenities

Top 15 Self Service Hotel Amenities

Automating Online Check-in for Hotels

Automating Online Check-in for Hotels

Most Common Guest Complaints for Hotels

Most Common Guest Complaints for Hotels

Hotel AI Adoption

Hotel AI Adoption

Cost Savings of Hotel Chatbots

Cost Savings of Hotel Chatbots

10 Unique Ideas for Welcoming Hotel Guests

10 Unique Ideas for Welcoming Hotel Guests

Hotel Chatbots: Rule-based vs AI-based

Hotel Chatbots: Rule-based vs AI-based

Hotel Virtual Assistants

Hotel Virtual Assistants

Hotel Communication in 2024

Hotel Communication in 2024

Top 8 Hotel Chatbots in 2024

Top 8 Hotel Chatbots in 2024

Top 10 PMS for Business Hotels in Europe in 2024

Top 10 PMS for Business Hotels in Europe in 2024

Top 10 PMS for Resort Hotels in Europe in 2024

Top 10 PMS for Resort Hotels in Europe in 2024

Top 10 PMS for Boutique Hotels in Europe in 2024

Top 10 PMS for Boutique Hotels in Europe in 2024

Top 10 PMS for Budget Hotels in Europe in 2024

Top 10 PMS for Budget Hotels in Europe in 2024

Top 10 PMS for Luxury Hotels in Europe in 2024

Top 10 PMS for Luxury Hotels in Europe in 2024

The Rise Of Serviced Apartments

The Rise Of Serviced Apartments

Part 10: Data Security and Compliance

Part 10: Data Security and Compliance

Part 9: Integrations & APIs in the Hotel Tech Stack

Part 9: Integrations & APIs in the Hotel Tech Stack

Part 8: In-Room Technology

Part 8: In-Room Technology

Part 7: Guest Service Technologies

Part 7: Guest Service Technologies

Part 6: Revenue Management Systems (RMS) and Dynamic Pricing

Part 6: Revenue Management Systems (RMS) and Dynamic Pricing

Part 5: Housekeeping and Maintenance Management Systems

Part 5: Housekeeping and Maintenance Management Systems

Part 4: Customer Relationship Management (CRM) Solutions

Part 4: Customer Relationship Management (CRM) Solutions

Part 3: Reservation Systems

Part 3: Reservation Systems

Part 2: Property Management Systems (PMS)

Part 2: Property Management Systems (PMS)

Part 1: Hotel Tech Stack: Understanding the Basics

Part 1: Hotel Tech Stack: Understanding the Basics

What is a Hotel Night Auditor?

What is a Hotel Night Auditor?

Hotels: High-Tech vs. High-Touch

Hotels: High-Tech vs. High-Touch

What Is A Star Report For Hotels?

What Is A Star Report For Hotels?

What is a hostel?

What is a hostel?

Technology for Enhancing Accessibility and Inclusivity

Technology for Enhancing Accessibility and Inclusivity

Accessible Hotel Rooms

Accessible Hotel Rooms

Inclusive Hospitality

Inclusive Hospitality

Rising Costs in Hospitality

Rising Costs in Hospitality

Europe's Hospitality Staffing Challenge

Europe's Hospitality Staffing Challenge

Restaurant Pricing

Restaurant Pricing

Why Automation Leads to More Hospitality

Why Automation Leads to More Hospitality

The Ultimate Restaurant Profit Margin Guide

The Ultimate Restaurant Profit Margin Guide

The Future of Hyper-Personalized Customer Experiences

The Future of Hyper-Personalized Customer Experiences

The Impact of Technology on Hotel General Managers:

The Impact of Technology on Hotel General Managers:

The Future of Hotel Service Recovery

The Future of Hotel Service Recovery

RevPAR in the Hotel Industry

RevPAR in the Hotel Industry

Maximize Customer Satisfaction With Acoustic Analysis

Maximize Customer Satisfaction With Acoustic Analysis

Restaurant size and table density

Restaurant size and table density

Restaurant Seating Strategy

Restaurant Seating Strategy

Preventing the Horror Hotel Review

Preventing the Horror Hotel Review

How Long Can a Guest Stay At a Hotel?

How Long Can a Guest Stay At a Hotel?

Factors to Consider Before Purchasing a Customer Data Platform (CDP) for Your Hotel

Factors to Consider Before Purchasing a Customer Data Platform (CDP) for Your Hotel

Ian Wilson joins Viqal's Advisory Board

Ian Wilson joins Viqal's Advisory Board

Hotels, Motels and Hostels

Hotels, Motels and Hostels

Hotel Restaurants vs. Stand-Alone Restaurants

Hotel Restaurants vs. Stand-Alone Restaurants

Hotel Room Prices Around The World

Hotel Room Prices Around The World

Hotel Rate Parity

Hotel Rate Parity

Front Desk impact on Customer Satisfaction

Front Desk impact on Customer Satisfaction

Handling Difficult Customer Types

Handling Difficult Customer Types

Hotel Check-In Time: Best Practices and Innovations

Hotel Check-In Time: Best Practices and Innovations

Does Hotel Room Size Matter?

Does Hotel Room Size Matter?

Cash and Carry Strategy for Restaurant Chains

Cash and Carry Strategy for Restaurant Chains

EBITDAR for Better Hotel Financial Decision-Making

EBITDAR for Better Hotel Financial Decision-Making

Buying Behavior of Hotel Guests

Buying Behavior of Hotel Guests

Buying Behavior of Restaurant Guests

Buying Behavior of Restaurant Guests

A guide to developing a guest experience strategy for hotels in 2024

A guide to developing a guest experience strategy for hotels in 2024

Bad Hotel Reviews and Their Financial Impact

Bad Hotel Reviews and Their Financial Impact

ADR for hotels

ADR for hotels

Hotel customer loyalty

Hotel customer loyalty

7 Proven Strategies for Building a Loyal Customer Base for Your Restaurant in 2024

7 Proven Strategies for Building a Loyal Customer Base for Your Restaurant in 2024