Turn routine guest messages into upsell bookings — cabanas, late checkouts, spa, transfers. Priced from your PMS, synced back as folio charges. Attribution built in.
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Build a catalog of offers — rooms, F&B, wellness, transfers. Pricing and availability pull from your PMS in real time. No CSV uploads, no stale menus.
Every upsell booking — whether triggered by a guest mention or a scheduled offer — is traced back to the exact conversation. Revenue posts to the guest folio in your PMS — finance sees one number, ops sees the story.
"What has been the evolution of revenue for extras at Al Alba since Viqal started? Here are the upsell results. Restaurant +71%. Spa +101%"
Every upsell is booked inside the conversation, so the message, offer, guest, and property are all logged. When the folio charge posts to your PMS, we tag it with the conversation ID.
You do. Prices live in your PMS. Viqal reads them — it never makes up a number. If your revenue manager changes a rate, the next message uses the new price automatically.
Yes. You will add products or offers to templates to which you can apply segmentation.
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