Hotel Upsell Automation

Turn Guest Chats into Revenue

Viqal's AI Virtual Concierge automates finds optimal upsell opportunities to increase your total tevenue.

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Set up your personal concierge in 15 min.

AI WhatsApp Messaging for Hotels

The perfect upsell at the right time

Delight your hotel guests with automated personal recommendations and elevate revenue per booking.

Upsell list

Create a curated list of upsell options to enhance the guest experience, offering convenient personal extras at their fingertips.

Proactive messages

Send personalized messages to guests with recommendations, timely info, and requests for feedback.

In-chat offers

Our Virtual Concierge spots upsell chances and smartly promotes your amenities and extras in guest chats.

Upselling with Virtual Concierge
Online Concierge sending proactive messages
Web Concierge can detect optimal moments to upsell
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Viqal's Average Impact

Viqal's AI Virtual Concierge never misses an opportunity to upsell

Extra upsells made up to
120%
Guest inquiries automated
90%
Saved in annual salaries
45k
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AI-Powered Upselling That Feels Natural

Boost revenue while enhancing the guest experience. Viqal’s AI identifies the right offer at the right time, increasing upsell conversions by 35-120%—without extra effort from your team.

From room upgrades to in-stay services, AI-powered upselling turns every interaction into an opportunity, making each guest’s stay more valuable and personalized.

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Customer Stories

Discover how the most innovative properties in hospitality leverage Viqal

Hazlewood Castle

United Kingdom
"Viqal helps us reduce staff workload while boosting guest satisfaction—a game-changer for our hotel."

Toile Blanche

France

Stock Exchange Hotel

United Kingdom
More customer stories

Connect or add your bookings

PMS

Seamlessly integrate with your PMS to automatically sync new bookings and trigger guest conversations instantly.

Booking Engine

Connect your booking engine to streamline reservation data and automate guest messaging from confirmation to check-out.

OTA

Easily link your OTA channels to pull bookings directly into Viqal through platforms like Booking.com or Expedia.

Bulk Upload

No integration? No problem. Simply upload bookings via CSV to start automating guest conversations with ease.

See integrations