Handle guest issues instantly, from any device.

Whether you’re at the front desk or offsite, Viqal´s AI routes urgent guest messages to your team via desktop or mobile inbox.

Set up your personal concierge in 15 min.

Virtual Concierge for hotel in WhatsApp

Viqal's Average Impact

Hire the equivalent of a front-of-house team in just a few clicks!

Guest inquiries automated up to
90%
Happier guests up to
+34%
Extra upsells made up to
+120%

24/7 service, the entire guest journey.

A.I. Hotel Concierge alleviates your staff and delights your guests from before arrival until after departure.

Concierge bot for hotels automates from pre arrival to post departure

Frequently Asked Questions

01

What is an AI concierge bot for hotels?

An AI concierge bot for hotels is a digital assistant that uses artificial intelligence to provide guests with a range of services typically offered by a human concierge. These services can include answering questions, making recommendations, booking reservations, and providing information about the hotel and local area. 

The digital concierge for hotels is designed to be highly conversational and can interact with guests through chat interfaces on various platforms, such as hotel websites, mobile apps, or messaging services.

02

Why should our hotel consider using AI concierge services?

An AI concierge for hotels is a smart choice because it enhances the guest experience through quick and efficient responses to inquiries and issues. It offers personalized services like recommendations and language translation, making each guest’s stay unique and enjoyable. 

AI in virtual concierge services helps hotels save on costs by automating routine tasks, freeing up staff to focus on more important duties. AI concierges also contribute to operational improvements by providing valuable insights from data analysis.

03

How can AI concierges contribute to a hotel’s brand and reputation?

AI concierge services enable hotels to deliver better service, increase customer satisfaction, and potentially boost revenue. All these factors make hotel concierge software an excellent tool for modernizing services that contribute to a hotel’s brand and reputation.