Viqal sits between your PMS and your guests. Connection hapoens the same day if we already integrate with your PMS. New integrations at request. No IT build-out required.
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Transparent data contract. Viqal reads only what it needs to answer guests and post revenue. No silent scraping, no guest data leaves your tenant, no training on your PMS.
Tell us what you run. If it has an API, we'll build the integration — timeline depends on the PMS provider's responsiveness (typically 2–16 weeks). Once live, it becomes a standard connector for other hotels too.
Less than an hour if your PMS is already connected.
No. Your data stays in your Viqal tenant, hosted in the EU. We never share it across properties, never train foundational models on it, and you can export or delete everything at any time.
When a guest confirms an upsell in chat, Viqal writes a folio charge back to your PMS with the item code and price. Your night audit treats it exactly like any front-desk charge.
We can either onboard you with a Viqal-owned WhatsApp Business account. or connect your existing WABA, through Viqal's Meta embedded signup process.
Enterprise and group deployments can be hosted in a dedicated VPC in AWS Frankfurt or London. SOC 2 and pen-test reports available under NDA.
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