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Flexipass

Hotel A.I. Concierge for Flexipass

Integrate Viqal with Flexipass

Simplify hotel guest communication by integrating Flexipass with Viqal. From pre-arrival to after check-out, automate guest engagement and provide a seamless guest experience.
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Simplify hotel hotel room door opening with digital keys with a Viqal x Flexipass integration.

What is Flexipass?

FLEXIPASS is a global technology company that specializes in delivering keyless door opening solutions to the hospitality industry. With over 30 years of experience, built on the unique dedication of our people, they bring innovative and future-proof keyless door opening technology to hospitality customers. Intelligence is one of their core principles, creating lasting values for clients.

What features are available when I integrate Viqal with Flexipass?

Automated Guest Messaging for Flexipass

Integrate Flexipass with Viqal to connect with your guests at every step in the guest journey

Viqal autonomous guest engagement for hotels. Powered by AI and Whatsapp for hotels.
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Frequently Asked Questions

01

My hotel is closed for six months each year. Can I still get the annual discount?

Yes, you can purchase half the yearly credits at a discounted rate and use them all during your open months.

02

How does pricing work?

Our pricing is based on reservation volume; each new reservation with a valid WhatsApp number uses one (1) credit. Before signing up, you choose your preferred credit package and subscription term. Additional credits can be purchased in blocks of 100, starting from the minimum package in your plan.
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Pricing examples for a monthly package:

  • Independent hotels: A hotel with an average monthly reservation volume of 700 reservations would cost: €90 (base price for 300 credits) + €120 (400 extra credits × €0.30) = €210/month.
  • Hotel Groups: For a group with 11 hotels and an average monthly reservation volume for all hotels of 6,000 reservations would cost: €150 (base price for 500 credits) + €1650 (5500 extra credits × €0.30) = €1,800/month for the entire hotel group, which averages to €163/month per hotel.


Flexibility and Rollovers:
‍You’ll select your own preferred credit volume when signing up. If your needs increase, you can add extra credits at any time. Additionally, unused credits roll over, letting you balance lower and higher reservation periods seamlessly.

If you have further questions or need help calculating your package, feel free to contact us.

03

What if the integration with my PMS cannot be set up?

Then you incur no costs. If Viqal is unable to establish the integration with your PMS or booking system within 120 days, the agreement will not activate, and you will not incur any costs. This is covered under our zero-risk integration clause, ensuring you are not charged until the integration is successfully completed. Viqal will notify you promptly and work closely with your PMS provider to resolve any challenges.

04

Are there any additional fees besides the listed prices?

No. If we already integrate with your PMS, there are no setup costs or message fees. For new PMS integrations, there’s a one-time setup fee of €250.

05

How does Viqal handle data security and guest privacy?

Viqal prioritizes data security and guest privacy by adhering to stringent industry standards and best practices. The system is designed to ensure that all guest data is encrypted, both in transit and at rest, and complies with relevant regulations such as GDPR. Please see our Data Processing Agreement here.

06

What kind of support does Viqal offer?

Viqal provides comprehensive support to ensure a smooth integration and functionality during your subscription term. Our services include a dedicated integration specialist, 24/7 technical support, and continuous updates. We aim to empower your team to leverage Viqal's full potential from day one.

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