The night audit is a daily financial and operational review conducted at the end of a hotel's business day. It ensures that all guest charges, payments, and revenue are accurate before closing the business day and starting the next.
The night audit is responsible for balancing the hotel's accounts. It also verifies transactions from the PMS, POS, and other systems, and generates reports such as occupancy, revenue, and room status.
This process marks the official end of the working day in most PMSs. For hotels using computerised PMS or AI tools, the night audit can be run automatically, reducing errors and saving time for night staff.
Even with automation, staff must manually review irregular transactions to ensure accuracy and regulatory compliance.
They review all transactions from the day, correct any errors, make necessary adjustments, and close the PMS for the next business day.
It ensures accurate financial management, prevents revenue loss, and provides management with daily performance data.
The PMS, POS, accounting, and payment gateway systems all send information to the night audit process.
Typically between 11 p.m. and 3 a.m., depending on the hotel’s policies and guest activity levels.
Yes. Modern PMS and AI tools like Viqal can automate most audit tasks, though human verification is still recommended.
Occupancy, revenue, payment summary, room status, and daily transaction logs are standard reports produced each night.
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